Privacy Notice
This Privacy Notice explains how Arven Gallery Pty Ltd collects, uses and manages personal information.
Where applicable, personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
1. Information We Collect
When you interact with our website, make an enquiry or place an order, we may collect information including:
- your name
- email address
- phone number
- delivery address
- order details
- payment and transaction information
We collect information that is reasonably necessary to process orders, respond to enquiries and provide our services.
Payment details are processed through third-party payment providers and are not stored directly by Arven Gallery Pty Ltd.
2. How We Use Your Information
Personal information may be used to:
- process and fulfil orders
- respond to enquiries
- communicate with you about an order or service
- arrange delivery
- maintain the security and operation of our website
- meet legal or regulatory obligations
We do not sell or trade personal information.
3. Third-Party Services
We may share personal information with service providers where necessary to operate our business and fulfil your order, including:
- payment providers
- courier and delivery services
- website hosting and technology providers
- analytics services
These providers may process personal information in connection with the services they provide to us.
4. Website Data & Cookies
Our website may collect technical and usage information, including browser type, device information, pages visited and general website activity.
Cookies and similar technologies may be used to support website functionality, understand how the site is used and improve its performance.
5. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure.
Payment information is handled through secure third-party payment providers.
6. Access & Correction
You may request access to personal information we hold about you or ask us to correct information that is inaccurate or out of date.
Requests can be made using the contact details below.
7. Privacy Enquiries & Complaints
If you have a question or concern about how your personal information has been handled, please contact us.
We will review privacy-related enquiries and complaints and respond within a reasonable timeframe.
8. Contact
Updated September 2026
