Privacy Notice
This Privacy Notice explains how Arven Gallery collects, uses, and protects your personal information.
We are committed to handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you interact with our website or place an order, we may collect certain personal information, including:
- your name
- email address
- phone number
- delivery address
- payment information
- order details
This information is collected only when necessary to process orders, respond to enquiries, or provide our services.
Payment information is processed securely through third-party payment providers and is not stored directly by Arven Gallery.
2. How We Use Your Information
We use personal information to:
- process and fulfil orders
- respond to enquiries and customer requests
- communicate about orders or services
- provide delivery updates
- maintain the security and functionality of our website
We do not sell, rent, or trade personal information to third parties.
3. Third-Party Services
Certain services on our website rely on trusted third-party providers, including:
- payment processors (such as Stripe)
- courier and delivery services
- website hosting and analytics tools
These providers may process limited personal information only for the purpose of providing their services.
4. Website Data & Cookies
Our website may automatically collect limited technical information such as:
- browser type
- device information
- pages visited
- general website usage data
This information helps us understand how the website is used and improve its performance.
We do not use cookies to personally identify visitors.
5. Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Sensitive payment details are handled through secure third-party payment providers.
6. Access to Your Information
You may request access to the personal information we hold about you or request corrections if needed.
To do so, please contact us using the details below.
7. Contact
If you have any questions about this Privacy Notice or how your personal information is handled, please contact:
Arven Gallery
contact@arvengallery.com.auUpdated March 2025
